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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jackie NuDelman

Jackie NuDelman

September 9, 2024

5  out of  5
rating by Jackie NuDelman
"excellent went out of his way to acomidate me with car rental help👍👍👍"
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Richard Beckett

August 28, 2024

5  out of  5
rating by Richard Beckett
"My agent does an amazing job of educating and detailing the coverages of life, home, and auto. He returns every call, makes in person meetings readily available and quarterbacks for his clients as needed. I have had total confidence in my agent and his office for close to two decades now."
We responded:
"Rich thanks so much for your review. We appreciate your business and being able to help you with your life, home , and auto insurance needs."
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Josie Polk

June 12, 2024

5  out of  5
rating by Josie Polk
"Susan Robertson answered all my questions and concerns within a few minutes of talking with her. She is a great agent, and I will be back!!! Thank you again."
We responded:
"Josie thank you for your positive comments. We are glad we were able to help you with your insurance needs"
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Karla Ahl

January 13, 2024

5  out of  5
rating by Karla Ahl
"Always friendly. Makes sure all my questions are answered. Thanks again!"
We responded:
"Karla thank you for your 5 star review. We are glad that we can help! Thanks again"
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Rachel Land

September 1, 2023

5  out of  5
rating by Rachel Land
"Judy Shannon and Jeremy and the best I could not ask for a better insurance company. Thank you Erway"
We responded:
"Thanks Rachel for your review. We appreciate you"
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Jaden Flores

March 13, 2023

5  out of  5
rating by Jaden Flores
"The office girls are absolutely amazing! Personality and friendliness is top notch!"
We responded:
"Thanks for the review Jaden!! Glad you like the atmosphere!!"
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Sarah Loughridge

October 25, 2022

5  out of  5
rating by Sarah Loughridge
"Everyone is always extremely helpful and easy to work with."
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Maranda McCurdy

October 24, 2022

5  out of  5
rating by Maranda McCurdy
"Anytime I need to make a change or have a question, I know I can count on Allison to take care of it! It’s nice having the ability to shoot her a text or email rather than having to call during office hours. She is the reason I have stayed with this office even though it’s an hour away from my home!"
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Vince Rivera

October 12, 2022

5  out of  5
rating by Vince Rivera
"My wife and I have had great services with Alley. She is professional, quick and understands the policies. Rates can’t be beat! Won’t have our policy’s with anyone else!!!!"
We responded:
"Thanks for the 5 star rating. We appreciate it!! Thank you for your business"
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R B

October 6, 2022

5  out of  5
rating by R B
"Friendly atmosphere and great staff Thank you Judy for always being available for my list of questions! 5 out of 5 for me!"
We responded:
"Thanks for your positive comment. We appreciate it! Thank you for your business"
Profile photo of Crystal Leigh

Crystal Leigh

October 4, 2022

5  out of  5
rating by Crystal Leigh
"Judy has been absolutely amazing. No matter my question or issue she is there to help."
We responded:
"Crystal thanks for your 5 star rating. I appreciate your business!!!"
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James Williams

September 30, 2022

5  out of  5
rating by James Williams
"Excellent service"
We responded:
"Thanks for your comment about our service. We appreciate your business!!"
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Mark Bottomley

December 24, 2021

1  out of  5
rating by Mark Bottomley
"My experience with State Farm Insurance included insurance on a home, cars, and a couple of classic cars. The agency made mistakes with the VIN numbers on two of the auto insurance cards. When I called them, they responded telling me that it was “probably my fault” and refused to apologize for the mistake. And this was after I was required to drive the vehicles out to the agency so they could photograph and otherwise document them! (My current Independent Insurance agents come to my home to photograph.) I was astounded at the un-professionalism and inefficiency. I do not allow people to treat me badly, and my money spends just as well at other insurance agencies. I would use State Farm in the future, but not this local agency."
We responded:
"Mark I find it odd that you do a google review for my business when it has been approximately 5 years since you were a client. I appreciate your input and I am always looking for ways we can improve. I would just appreciate your input closer to the time we made you unhappy and not years later."
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Angie Siers

July 6, 2021

5  out of  5
rating by Angie Siers
"Always have friendly good service."
We responded:
"Angie thanks for your review. We appreciate your business!"
Profile photo of Jennifer “Jen” Cooley

Jennifer “Jen” Cooley

May 24, 2021

5  out of  5
rating by Jennifer “Jen” Cooley
"Our agent is Judy Ragsdale and she was absolutely wonderful. She talked to us as if we were friends and not just acquaintances, got us a great deal, and we were having a blast and laughing when we left. How many people can say the best part of your day was buying your insurance. I certainly can great job State farm! The world needs more people like Judy Ragsdale!"
We responded:
"Thank you so much for your review. We appreciate your business and look forward to working with you in the future. Thanks again! State Farm agent Camron Erway"
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Agent M3tallion

May 12, 2021

5  out of  5
rating by Agent M3tallion
"Easy to work with folks, always help me out on the fly! They're good people here. Trust them."
We responded:
"Thank you for your kind words and trust in my office. We appreciate your business! Camron"
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Michael Lindstrom

May 4, 2021

5  out of  5
rating by Michael Lindstrom
"Joanne has been spectacular in answering my myriads of questions. She is prompt in returning emails and provides real value to the office. This is why I prefer State Farm - customer service is #1."
We responded:
"Michael thank you for your review and kind words. We appreciate your business. Thanks again - Camron Erway"
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Shannon Nelson

March 7, 2021

5  out of  5
rating by Shannon Nelson
"State Farm in Salem is terrific. The agents are friendly and the prices are sensible."
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Rachel Fetters

January 6, 2021

5  out of  5
rating by Rachel Fetters
"Judy always goes above and beyond to take care of her customers! She sets the bar high for standard of care."
Profile photo of Renee Hemken

Renee Hemken

January 6, 2021

5  out of  5
rating by Renee Hemken
"This business is very professional and very responsive. Each time I've needed help they have responded the same day. Great family/hometown business!"
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Judy Wilmont

January 6, 2021

5  out of  5
rating by Judy Wilmont
"Great personal care, detailed oriented, and very friendly"
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Jennie Wilmont

January 6, 2021

5  out of  5
rating by Jennie Wilmont
"Always a wonderful experience with State Farm agents. We are always treated respectfully and all inquiries are handled professionally and promptly. Great value and would highly recommend!"
Profile photo of Steve Plank

Steve Plank

January 5, 2021

5  out of  5
rating by Steve Plank
"All the people at State Farm in Salem are always very kind and helpful. Today Joanne helped me. Joanne was very polite and tremendously helpful. Thank you!!!"
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John Roberts

September 20, 2020

3  out of  5
rating by John Roberts
"There a state farm office , with a small town feel"
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Jeremy Korman

April 10, 2020

5  out of  5
rating by Jeremy Korman
"Katie is great and always helpful"